- You will be responsible for the technical onboarding of customers and partners.
- You will advise on IIoT architectures, IT security, Connectware integration, and relevant use cases.
- You will implement industrial data infrastructures with Cybus Connectware.
- You will implement scalable Infrastructure-as-Code deployments.
- You will support our customers with technical product support.
Customer Success Engineer (gn)
Hamburg Office
Full-time
Permanent employee
Your mission
As Customer Success Engineer(gn), you will work with our customers to design innovative solutions by implementing complex requirements in the areas of IT infrastructure, shop floor, and end-user applications with clarity and pragmatism.
Your profile
Qualification
- Advanced programming skills (concepts, APIs, programming languages)
- Basic knowledge of DevOps tools and methods (e.g., Git, GitOps, CI/CD pipelines, Ansible, Argo CD)
- Experience in system administration (e.g., Linux, Docker, Kubernetes)
- Experience in network administration (e.g., architecture, infrastructure, troubleshooting, OSI model)
- Fluent German and English skills (at least C1)
Bonus points for experience with
- PLC programming (e.g., Step7/TIA, Codesys)
- Cloud platforms (Azure, AWS, Google)
- (Industrial) communication protocols (e.g., MQTT, HTTP, OPC UA, Modbus, BACnet)
Cybus Benefits
This is what we do to make you happy:
- We are a company with flat hierarchies and plenty of freedom to make your own decisions and take responsibility for your own area of work.
- Diversity, mutual appreciation, and strong teamwork are essential to us. We grow together and treat each other as equals.
- We offer an appealing and varied job where you can make a difference without a lot of red tape.
- A strong sense of community and regular team events.
- We offer ongoing training tailored to your skills and interests.
- A workplace with a feel-good atmosphere: This includes a professional coffee machine, sweet snacks, and fresh fruit, but also a soda or beer after work.
- Reliable work-life balance with flexible working hours and 30 days of vacation per year, plus a one-time additional vacation of 10, 15, or 20 days after 3, 4, or 5 years of service
- Flexible vacation days: Use up to 5 of your 30 vacation days as flexible vacation, either for a longer break or for financial benefits
- Up to EUR 100 subsidy for childcare costs per preschool-aged child
- Monthly subsidy of EUR 50 for food, sports, bike leasing, or public transportation
- Attractive retirement benefits with a subsidized direct insurance policy and a fully financed support fund are also included, of course
- You decide where you are most productive: whether completely in your home office, under palm trees, during your workation, or in one of our offices in Hamburg Eimsbüttel or Berlin Friedrichshain
About us
Since 2015 Cybus’ Team has been steadily growing with the unifying mission to push innovation in the manufacturing industry. We are IoT experts, experienced programmers, marketing enthusiasts and overall experts in diverse domains, which enables us to empower factories to gain long-term independence from manufacturers and vendors.
In a nutshell: Cybus' IIoT software product Connectware is an on-premise solution that provides a communication layer enabling our customers in the manufacturing industry to connect their machines and make smart factories a reality.
For what? More efficiency, less energy and fewer emissions. (And actually also more digitalization and less paper)
Driven by Independence. Inspired by Creativity and Collaboration.
While growing our team, we value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, and sexual orientation and identity.
We look forward to receiving your application!
In a nutshell: Cybus' IIoT software product Connectware is an on-premise solution that provides a communication layer enabling our customers in the manufacturing industry to connect their machines and make smart factories a reality.
For what? More efficiency, less energy and fewer emissions. (And actually also more digitalization and less paper)
Driven by Independence. Inspired by Creativity and Collaboration.
While growing our team, we value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, and sexual orientation and identity.
We look forward to receiving your application!