Key objective: Build a scalable, data-driven organization to establish Connectware among leading industrial companies.
Focus: Transition from project-based delivery to a standardized operating model (playbooks, KPIs) to support international growth.
- Sales Leadership: Strategic planning and operational implementation of scalable B2B sales strategies with a focus on new customer acquisition.
- Customer Success Excellence: Responsibility for adoption, retention, and strategic account management.
- Expansion Management: Systematic identification and realization of up-sell and cross-sell opportunities.
- Interdisciplinary Coordination: Close collaboration with product development, marketing, and partner management (e.g., Tier-1 integrators).
- Team Leadership: Building, coaching, and developing a high-performing team comprising Sales, Pre-Sales, Customer Success, and Professional Services.
